Reference number: JL-000754

Territory Manager

Job Description:

Position Summary

Responsible for driving life insurance sales across assigned regions through active management of multi-channel distribution (agency, bancassurance, corporate sales, etc.). While sales performance is the core KPI, the TIC also plays a pivotal role in ensuring operational efficiency, compliance, and overall business development within the territory. This role demands a proactive leader who can grow the market, support sales teams, ensure customer satisfaction, and collaborate with internal departments to deliver territory-level excellence.

Responsibilities

  • Achieve and exceed territory sales targets (FYP, GWP, NBP, policies sold)
  • Collaborate with and grow multiple distribution channels (Agency, Bancassurance, Corporate Direct, etc.)
  • Monitor daily/weekly/monthly sales performance, identify gaps, and take timely corrective actions
  • Provide ongoing training, coaching, and motivation to sales teams and agents
  • Identify and develop high-potential agents or sales partners to scale business
  • Implement cross-sell and upsell strategies based on customer and channel insights
  • Escalate high-value opportunities or roadblocks to senior sales management
  • Conduct territory mapping to identify untapped customer segments, communities, and distribution partners
  • Recruit and activate new agents, agencies, and sales partners to expand reach
  • Organize local promotional activities, seminars, or financial literacy sessions
  • Represent the company in local insurance association events, township business chambers, or community functions
  • Ensure timely support for pre-sale and post-sale processes (underwriting, documentation, claims follow-up)
  • Handle escalated customer issues and coordinate with service and operations teams for resolution
  • Monitor persistency ratios and implement corrective actions for policy retention
  • Coordinate with operations to ensure accurate policy issuance and service turnaround
  • Submit periodic reports (sales, recruitment, customer issues, competitor intelligence)
  • Ensure documentation and compliance with regulatory and company policies
  • Facilitate skill-building programs in coordination with HR/L&D teams
  • Track training participation, post-training performance, and retention of trained personnel
  • Promote high-performing team members for career progression

Job Requirements:

Required Qualifications & Skills

  • Bachelor’s degree in Business, Economics or related field
  • Minimum 3–5 years of experience in sales or business development; experience in life insurance or financial services is a plus
  • Proven experience in managing sales teams, agents, or channels
  • Fluent in Burmese; English communication skills preferred
  • Strong leadership and people development skills
  • Excellent communication and negotiation ability
  • Solid understanding of insurance products and local market conditions
  • Data-driven decision making and performance tracking
  • Strong organizational skills and multitasking ability
  • Willingness to travel extensively within the territory
  • Flexibility to work beyond standard hours during sales campaigns or peak periods
  • Professional integrity, compliance-oriented behavior, and team collaboration

Working Time:

9:00 AM ~ 5:00 PM

Monday ~ Friday

Saturday & Sunday closed

Job Benefits:

Employer details:

Industry Leading Life Insurance Company

Salary:

3,000,000 MMK

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