Head of Business

Responsibilities

• Develop and implement retail strategies according to company goals and objectives aiming to accelerate growth
• Set up the retail organization structure, and develop and implement the Department Store SOPs
• Create and deliver commercial objectives to support the implementation and delivery of improved business performance, processes, and ways of working with key customers and tenants
• Analyze the business performance, including the profitability, revenue, pricing, and costs
• Supervise, guide, and mentor the Mall Operations team
• Collaborate with, coordinate, and train diverse teams such as marketing, sales and customer service
• Develop a clear understanding of sales/turnover for shopping mall tenants
• Get involved directly in the development and implementation of the strategic plan of the Retail business unit, and will be instrumental in the development of new mission initiatives if required
• Maintain full tenant occupancy with high satisfaction and fewer complaints, by coordinating with the marketing & communication team including effective marketing campaigns, special promotions, advertising strategies, and customer relationships programs
• Participate in researching the market and industry trends with the Marketing Department and set the pricing strategies
• Encourage the leasing goals to reach the target, and develop/update the strategy including setting the rental strategy, and retail portfolios, and coordinate with the property management team through efficiency and genuine care
• Responsible for maintaining standards – including all Health & Safety practices and procedures, maximizing margin potential, and identifying and implementing new products and service offers, whilst maintaining the highest level of service
• Always strive to accelerate and encourage the company's growth and success
• Implement new customer acquisition strategies
• Establish and manage the long-term relationship with stakeholders
• Manage and track expenditures, financial goals, and budgets
• Do other work-related ad-hoc tasks as required
• Broad understanding of retail operation and business development, a genuine commitment, passion for achievement, and the capacity to build relationships with a wide range of stakeholders
• Business and management principles involved in strategic planning, resource allocation, human resource, and coordination of people and resources
• Integrating marketing/branding/communications strategies across all channels and touchpoints, including website, print communications, online communications and mail
• Keeping abreast of Retail/ Mall management

Job Requirements:

Required Qualifications & Skills

• Business Development & Financing/ Market Intelligence/ Strategic Thinking/ Leadership/ Communication/ Negotiation/ Networking
• Maximize revenue through the design and delivery of data-driven strategies, including market positioning, strategic promotions, and pricing strategies
• Identify the developmental needs of team members and coach, mentor, and help others to improve their knowledge or skills
• Commercial awareness partnered with a strategic mindset

Working Time:

Job Benefits:

Employer details:

A Successful Group of Companies

Salary:

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