Product Specialist

Responsibilities

• Develop a deep understanding of our medical equipment products, specification, configuration, applications, and competitive advantages
• Understand market requirement by conducting market research covering demand, market size, market share and competitors’ information, etc., for market and product development
• Prepare and execute daily visit plan to all Government and Private Hospitals/Clinics, GP and Laboratories, promote products and discuss customers/end-user’ requirements, needs and feedback
• Address customer inquiries and concerns promptly and professionally
• Perform order collection, order receiving, stock check and ensure delivery as per procedure
• Prepare sales quotations, proposals, and contracts under the guidance of Manager
• Conduct research on potential customers and assist in identifying new business opportunities
• Build and maintain relationships with healthcare professionals, clinics, hospitals, and other healthcare institutions
• Conduct training sessions and workshops for customers on the proper use, maintenance, and troubleshooting of our medical equipment
• Respond immediately to customer inquiries/ information needs and customer’s feedbacks, understand customer needs and recommend appropriate solutions
• Handle customer compliant, collect and investigate accurate information and perform as per compliant handling procedure
• Make sure customers are satisfying with our products and service, collect survey and review feedback, and act improvement actions and corrective actions as per survey feedback
• Actively participate and contribute for Tender bid and project
• Actively participate in workshops, conferences, exhibition, educational events, webinar programs digital marketing and other marketing activities
• Attend international and local trade exhibitions, conferences, webinar, and meetings
• Collaborate with related teams for the meeting with ESP and prepare necessary data for the meeting
• Collaborate with respective customers and internal teams in concern with post market activities/events such as product complaints/ recall/ FSCA/AER and pharmacovigilance, and take necessary actions
• Maintain accurate and up-to-date customer records, including contact information, and market information and analysis
• Prepare and submit market analysis report including market requirement, market behavior, market demand, market size, competitor information and product information and submit to Manager and share to relevant department
• Prepare and Submits daily report, weekly report and monthly report regarding sales and marketing activities, target achievement, and customers’ feedback to Manager

Job Requirements:

Required Qualifications And Skills

• Exceptional written and oral communication skills
• The ability to work under pressure and to tight deadlines
• Excellent interpersonal skills
• The ability to work on own initiative
• Honesty and reliability
• Attention to detail
• Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
• Discretion and an understanding of confidentiality issues
• MBBS, B. Pharm, Med Tech, BDS
• Prefer previous experiences in related field

Working Time:

9:00 AM ~ 5:30 PM

Monday ~ Saturday (Alternate)

Sunday & Public Holiday closed

Job Benefits:

Ferry provided

Employer details:

A Growing Distribution Company

Salary:

Up to 700,000 MMK

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