HR Operations Manager

Responsibilities

• Serve as the administrator for the HRIS, ensuring 100% data accuracy, security, and system optimization
• Generate monthly departmental reports on headcount, turnover, and operational efficiency
• Oversee the administrative "back-end" of onboarding and offboarding, ensuring all documentation is completed
• Maintain a rigorous digital filing system, ensuring all personnel files are updated and meet data privacy standards
• Develop and update SOPs for all HR administrative tasks and maintain the Employee Handbook
• Facilitate a smooth administrative transition for new hires coming from the Talent Acquisition department
• Provide the Compensation & Benefit department with accurate and verified data inputs for monthly payroll processing
• Partner with the Head of HR and Department Heads to design, track, and report on organizational and individual KPIs
• Manage the technical side of the performance management cycle (appraisals, mid-year reviews) within the HRIS
• Design and execute the annual employee engagement survey and pulse surveys
• Lead comprehensive internal HR audits to ensure 100% compliance with labor laws, data privacy and internal SOPs
• Conduct annual and quarterly skills-gap analyses to align training initiatives with long-term business goals
• Create standardized rituals for work anniversaries, project completions, and personal wins

Job Requirements:

Required Qualifications & Skills

• Bachelor’s degree in any discipline, MBA or HR certification (e.g., SHRM, CIPD) is highly preferred
• Professional-level fluency in English (written and verbal), with the ability to negotiate and present to executive-level stakeholders
• Minimum 7–10 years of progressive experience in Human Resources and Recruitment, including at least 4 years in a strategic leadership or managerial role
• Excellent communication, negotiations and interpersonal skills
• Proficient in MS Office applications and HR software systems
• Advanced knowledge of HR database architecture and performance management modules

Working Time:

Monday ~ Friday

Saturday & Sunday closed

Job Benefits:

Employer details:

Industry Leading Pharmaceutical Company

Salary:

Negotiable

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