Position Summary
Responsible for overseeing company operations, ensuring high performance, compliance, and coordination while managing profit & loss, driving strategic planning, resource management, and process improvements for growth and operational excellence.
Responsibilities
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Lead and manage both daily operations and back-office functions, ensuring alignment across departments and meeting company performance targets
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Take full ownership of operational budgets, P&L, and financial planning, driving efficiency, cost control, and profitability
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Optimize warehouse and facility operations while managing administrative functions for smooth daily processes
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Supervise department heads across both operations and back-office teams, supporting leadership development and succession planning
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Enforce company policies, safety practices, and compliance standards across both operational and administrative functions
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Establish, monitor, and report on KPIs for each department, implement corrective actions as needed to ensure continuous improvement
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Build and maintain strong relationships with clients, partners, and stakeholders, resolving operational and administrative issues effectively
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Lead strategic planning and business improvement initiatives to support long-term organizational growth and operational efficiency
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Review and manage staffing, procurement, and asset utilization in coordination with both operational and administrative departments
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Support business continuity planning and risk mitigation, particularly in regulated and high-compliance environments
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Promote a performance-driven, accountable culture across both operations and back-office teams
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Review and analyze operational data and financial reports to identify areas of improvement and ensure profitability