Café Manager

Responsibilities

• Oversee the day-to-day running of cafés, order café supplies, resolve customer complaints, and ensure that food health and safety regulations trains to café staff
• Recruiting, training, and supervising café staff
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
• Taking inventory of café supplies and ordering new stock as needed
• Resolving customer complaints regarding food quality and customer service
• Suggesting new menu items based on customers' preferences and feedback
• Identifying strategies to retain and attract customers

Job Requirements:

Required Qualifications & Skills

• Any graduate or certification in business administration or business management
• Proven management experience in the hospitality industry especially F&B industry
• A food handler's license
• Sound knowledge of food health and safety regulations
• Strong business acumen
• Exemplary management skills
• Excellent organizational and time management skills
• Effective communication skills
• Exceptional customer service skills

Working Time:

Job Benefits:

Employer details:

An Industry Leading Bakery & Restaurant

Salary:

Negotiable

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