Responsible for assisting the Quality Assurance Manager/QMR in the supervision of good storge and distribution practices, and quality assurance programs. In this role, will also oversee the direct supervision of quality and system operation to ensure all quality guidelines are implemented and adhered to.
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Ensure a quality management system (QMS) as per required standards is implemented and maintained according to good documentation practices
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Ensure to have proper GDP procedure such as documents distribution, withdrawal and archiving etc...
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Prepare and/or review any documents such as SOP, work instruction, protocol, form and checklist etc...
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Continuously communicates with team members to ensure they are well informed about all issues affecting them and the members
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Responsible to release for all incoming shipments which are compliance with quality inspection criteria
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Communicate with client if there have any temperature issue, any discrepancy etc. upon the receiving of goods
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Communicate between client and other internal department if there have redressing, relabeling and repacking activity
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Provide final fate of receipt goods whether to destroy, return or release after decision from authorized person
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Responsible to ensure the products are arrived and handled according to approved procedures and its storage requirements are adhered to
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Handling of vendor/supplier survey, evaluation process and conduct a regular visit to suppliers to ensure conformity and follow up, issues if required
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Handling of customer complaint and communicate with relevant department for proper root cause and preventive action for service complaint