Head of Operations & Maintenance

Responsibilities

• Supervises all work related to assigned maintenance projects and ensures that they are executed in accordance with the client’s specifications
• Handles the smooth operations and maintenance project, and coordinates with client and QHSE representatives
• Works closely each month with the Group O&M team to optimize OPEX
• Ensures Client satisfaction through SLA target
• Makes sure that the operation is generating the required Gross Margin and discusses any abrupt deviation with the Group O&M team
• Ensures preventive maintenance is planned, executed, monitored and follows up with issues found till closure
• Establishes internal KPIs for each section of the department separately to measure the performance of PM, Fuel, Spares and NOC
• Ensures monthly reconciliation of SLA, PM, FUEL, CM, Extra Work with client
• Ensures that all O&M processes and procedures are implemented in each section of the department
• Trains and manages the team on any new technology like RMS etc. deployed by the client
• Ensures timely spares procurement, ordering and availability in the stock and field according to the project’s requirement
• Implements the O&M portal i-TSM in operation with the support of the Group O&M
• Ensures all field activities are being carried out through M-ITSM
• Establishes teamwork management workshop, motivational workshops in operation, and all-required QHSE trainings with the help of the Group HR
• Ensures that corrective maintenance is planned and executed within target time
• Inspects the quality of the equipment and undertakes site inspection to determine if they are complying with government regulations, client requirements & industry standards
• Analyzes resources requirements, acquires, monitors and makes suggestions or improvements accordingly
• Ensures that site security is well managed, monitored and updated based on risk levels of the site
• Reports any hazards or risks in addition to Accidents/Incident to QHSE department
• Attends and engages in IMS Awareness Sessions
• Ensures that all IMS procedures are regularly followed and raises the issue when they are not

Job Requirements:

Required Qualifications And Skills

• 10 years of experience in field work or relevant experience (Active & Passive Maintenance of telecom Network)
• A multitasker that is well organized and can work well under pressure
• Must be comfortable with handling multiple projects and assignments with strict deadlines
• A team leader that can negotiate
• A decision maker that can work independently
• Bachelor’s degree in electrical, Telecom, IT (Engineering)
• HND with 5 years’ managerial experience

Working Time:

Job Benefits:

Employer details:

A Well-known Engineering Services Company

Salary:

Negotiable

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