Customer Service Officer

Responsibilities

• Supports and initiates follow-up actions by contacting customers
• (Re) negotiates contracts with customers for renewals regarding price, specifications and delivery
• Handles incoming orders, in order to realize a timely and proper delivery of orders to customers
• Registers, administers and updates all customer information, contracts, requests, order data, complaints and/or signals in the relevant systems
• Manages records and handles all customer requests and incoming orders in line with company policies and procedures
• Handles daily delivery scheduling for outbound transport by coordinating with warehousing department and arranging delivery truck with trucking service provider

Job Requirements:

Required Qualifications And Skills

• Any bachelor Degree
• At least 3 years’ experience in related field
• Proficient in MS Office Word, Excel, Power Point
• Strong interpersonal and communication skills
• Fluent in English

Working Time:

8:30 AM ~ 5:30 PM

Monday ~ Friday

Saturday & Sunday closed

Job Benefits:

Ferry provided

Employer details:

A Successful Group of Companies

Salary:

800,000 MMK

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