Head of Digital Banking

Position Summary:

Responsible for developing and implementing a comprehensive digital banking strategy that aligns with the overall business objectives of a financial institution. Play a critical role in helping financial institutions stay competitive in an increasingly digital world, by developing and executing strategies that enhance the customer experience and drive business growth

Responsibilities

• Developing and executing a digital banking strategy that aligns with the institution's overall business objectives and enhances the customer experience
• Overseeing the development of digital products and services, including online banking platforms, mobile apps, and other digital channels, ensuring that they meet the needs of customers and are competitive in the market
• Leading a team of digital banking professionals, including product managers, and customer service representatives, to ensure that digital banking initiatives are executed effectively and efficiently
• Collaborating with other departments within the institution, such as marketing and risk management, to ensure that digital banking initiatives are aligned with the overall business strategy and comply with regulatory requirements
• Staying up-to-date with the latest trends and developments in the digital banking industry, and identifying opportunities to improve the institution's digital banking offerings
• Analyzing data and customer feedback to measure the success of digital banking initiatives and identify areas for improvement
• Developing and managing budgets for digital banking initiatives, and monitoring expenses to ensure that they remain within budget
• Building relationships with key stakeholders, such as vendors, partners, and regulators, to ensure that the institution's digital banking initiatives are aligned with industry standards and best practices

Job Requirements:

Required Qualifications And Skills

• At least Bachelor’s degree in IT and related discipline
• Minimum 8 Years of experience in Digital Banking sector with minimum 4 years of experience in management role
• Detail knowledge of Digital Ecosystems
• Experience in the most current technologies and products used in the banking industry
• Good team player and team mobilizer

Working Time:

Job Benefits:

Employer details:

Salary:

Negotiable

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