Reference number: JL-000297

RMS Engineer

Job Description:

Responsibilities

  • Online, real-time, technical support for corrective or preventive maintenance procedures
  • Liaise with RMS equipment vendor support engineers to seek 2nd line support
  • New RMS integrations (New sites or vendors, via site-built, mergers & acquisitions, etc.)
  • Disseminate RMS troubleshooting results or follow-up procedures required to respective teams
  • Training to the necessary teams whether onsite regionally or designated training office/venue
  • Routine backend or desktop evaluation of the RMS system/network to identify issues and risks
  • Rectify identified issues and mitigate potential risks with the support of the RMS equipment vendor support team
  • Suggest site replacement spares based on troubleshooting results
  • Monitor existing stock and prepare requirement forecast for company to order spares in advance
  • Plan in-house or 3rd party team RMS site rectification visit. Monitor, and report on RMS rectification progress
  • Visit sites regionally to provide support in situations where other teams (Even with online support) are unable to resolve RMS issues

Job Requirements:

Required Qualifications And Skills

  • Able to work under pressure with little supervision
  • Have a good grasp of English both written and spoken

Working Time:

Job Benefits:

Employer details:

A Well-known Telecom Infrastructure Company

Salary:

1,000,000 MMK

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